Privacy Policy

At CUBIS, we prioritize the privacy and protection of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information while providing you with the rights and choices available regarding your data. By accessing or using our services, you agree to the terms outlined here.

We encourage you to carefully read this policy to understand our practices before using our website and services.

1. Important Notice

This Privacy Policy applies to CUBIS – SCOUT LTD. and its affiliates worldwide ("CUBIS", "we", "us"). It explains how we collect and use information from visitors and registered users ("Visitors" or "Users"), including those with Paid Services, when they access and use our websites, mobile apps, and related services ("Services"). Please review this policy to understand how we handle your personal information. If you disagree with the policy, stop using our Services immediately.

For further questions, contact us at info@cubis-company.com.

2. Information We Collect

We collect two types of information:

Non-personal Information: This is data that does not identify you individually, such as browsing activity, session data, device details, and system information.

Personal Information: This includes identifiable data such as contact details, billing information, IP addresses, user account information, and documents (e.g., ID cards or company registration details). We also collect information about third-party accounts connected to our services.

We may also collect information from third-party sources or on behalf of our Users for specific purposes.

3. Methods of Collection

We collect information in two main ways:

Automatically: As you use our Services, we collect data through cookies and tracking technologies to monitor your usage, preferences, and interactions with our website and apps.
Voluntary Submission: We collect personal information when you register, make purchases, contact us, or provide details through forms or communications.

4. Purpose of Data Collection

We collect data for the following reasons:

To operate and improve our Services.
To provide customer support and technical assistance.
To contact you with service-related notices or promotional messages.
To enhance security and prevent fraud.
To comply with legal requirements.

We will only use your personal data for these purposes when necessary and in compliance with data privacy laws.

5. Data Storage and Processing

Your personal information may be stored and processed in various locations, including the United States, the United Kingdom, and the European Union. We follow stringent security measures to ensure your data is protected. CUBIS participates in the EU-U.S. Privacy Shield Framework for data transfers between the EU and the U.S.

6. Users-of-Users’ Information

We may process information on behalf of our Users ("Users-of-Users"). For example, our Users may upload their contact data to our platform. In this case, our Users are responsible for compliance with privacy laws, and you should contact them directly regarding any requests related to your personal data.

7. CUBIS Jobs Applications

We collect personal information from job applicants (e.g., resumes and contact details) for recruitment purposes. We retain this information for up to two years for future opportunities or to refer to your application in the event of reapplication.

For any updates or deletion requests regarding your job application, please contact us at info@cubis-company.com.

8.1. Third Party Services:
CUBIS may share your personal data with selected third-party service providers for various purposes, such as hosting, data security, billing, and fraud prevention. These third parties are only allowed to use the data to support CUBIS's services.

8.2. Law Enforcement, Legal Requests and Duties:
CUBIS may disclose personal information if required by law or in response to legal requests, such as subpoenas or court orders.

8.3. Protecting Rights and Safety:
CUBIS may share personal data to protect its rights, property, safety, or that of its users and the general public.

8.4. Social Media Features and Framed Pages:
Social media features on the site (e.g., Facebook Like button) may collect data. Interactions with these features are governed by the third-party policies, not CUBIS’s.

8.5. App Market Developers:
Third-party developers offering apps through CUBIS must adhere to specific rules regarding data usage. CUBIS does not control these apps or their policies.

8.6. Third-party partner Apps & API:
By installing certain apps or APIs, personal information may be shared with these third-party providers, and it is up to the user to manage app permissions.

8.7. CUBIS Subsidiaries, Cooperators and Affiliated Companies:
CUBIS may share personal data within its group of companies or in the event of a corporate change (e.g., merger). If there are significant changes to your data handling, CUBIS will notify you.

9. Use of Cookies and Other Tracking Technologies:
CUBIS uses cookies and other tracking tools to enhance user experience and analyze service performance. Third-party services may also use cookies, but their practices are not covered by CUBIS's privacy policy.

10. Communications from CUBIS:

Promotional Messages: CUBIS may send promotional communications, but users can opt out.
Service and Billing Messages: CUBIS may send important service-related messages that cannot be opted out of unless the account is deactivated.

11. Your Rights in Relation to Your Personal Information:
You have rights to access, amend, delete, or limit the use of your personal information. CUBIS will make efforts to honor such requests but may charge a fee under certain circumstances. You also have the right to file a complaint with your local data protection authority.

12. Questions and Complaints

If you have any questions or concerns regarding our collection, use, or disclosure of your Personal Information, or if you believe we have not complied with this Privacy Policy or applicable data protection laws, please contact us. Our contact details are provided at the end of this Privacy Policy.

Our Data Protection Officer team will thoroughly investigate your complaint, assess if a breach has occurred, and determine what actions, if any, are necessary.

We take all privacy complaints seriously and will make every reasonable effort to resolve your concern promptly. Our target response time is 30 days.

We aim to address and resolve complaints in a fair and timely manner. However, if you remain dissatisfied with our resolution, you have the right to lodge a complaint with your local supervisory authority for data protection.

While you may file a complaint with your local authority at any time, we recommend contacting us first so we can attempt to resolve the issue directly.

13. Data Retention

We may retain your Personal Information (as well as your Users-of-Users’ Information) for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services.

We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required, we will ensure it is securely deleted.

14. Security

CUBIS has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry-standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks and seek new ways and third-party services to further enhance the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by CUBIS, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information, or any other User Content you upload, publish, or otherwise share with CUBIS or anyone else.

We therefore encourage you to set strong passwords for your User Account and User Website and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communication, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are more than welcome to contact us at info@cubis-company.com.

15. Public Forums and User Content

Our Services offer publicly accessible blogs, communities, and support forums. Be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities, or forums, feel free to contact us at: info@cubis-company.com. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third-party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you will need to log in to such application or contact its provider if you want to remove the Personal Information you posted on that platform.

In any event, we advise against posting any information (or use any posting means to post information) you don’t wish to publicize on these platforms.

If you upload any User Content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk. We have put adequate security measures in place to protect your Personal Information.

However, we cannot control the actions of other Users or members of the public who may access your User Content and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including, for instance, password-protected areas on your User Website). You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.

16. Updates and Interpretation

We may update this Privacy Policy as required by applicable law and to reflect changes to our information collection, usage, and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you (using one of the notification methods set forth in Section 15.3 of the Terms of Use) prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Users-of-Users, with respect to our Website, CUBIS Apps, Mobile Apps, and other Services.

We may update this Privacy Policy to reflect changes in practices or legal requirements. If any material changes are made, we will notify you before they take effect. Please review this policy periodically for the latest updates.

17. Contacting Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights as described, please contact our Data Protection Officer team at info@cubis-company.com. We will attempt to resolve any complaints regarding the use of your personal information in accordance with this Privacy Policy.

You can also contact us by mail at:
63-66 Hatton Garden, Fifth Floor, Suite 23, London, United Kingdom, EC1N 8LE.